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Hybrid Customer Care Advisor - Accreditation Support

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Cognibox
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Technical Support, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
A customer support provider in Cardiff is looking for a Customer Care Advisor to assist customers through their accreditation process. This role involves addressing inquiries through various channels while ensuring high service standards. The position offers a hybrid work environment, with three days in the office, and generous benefits such as enhanced parental leave, a healthcare plan, and a pension scheme.

Team collaboration and customer satisfaction are essential, making a proactive approach critical.
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