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Customer Success Mgr./ CSM

Private Patients Customer Advisor — Convert Leads to Appointments

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Candidate Experience site
Full Time position
Listed on 2026-01-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading healthcare organization in Cardiff is seeking a proactive Customer Service Advisor for its Private Patients Team. This role focuses on providing exceptional service to self-funding patients, guiding them through bookings and consultations. Candidates should have a strong customer service background, experience in sales, and excellent communication skills. This full-time permanent position includes competitive salary, comprehensive benefits, and a commitment to employee well-being.

Working hours are Monday to Friday, with potential Saturday shifts.
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