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Customer Service Rep HelpDesk/Support Customer Success Mgr./ CSM Technical Support

Safety Compliance Customer Care Specialist

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Alcumus
Full Time position
Listed on 2026-01-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support
Salary/Wage Range or Industry Benchmark: 23810 GBP Yearly GBP 23810.00 YEAR
Job Description & How to Apply Below
A compliance support company in Cardiff is looking for a Customer Care Advisor to assist customers through their accreditation process. You'll be responsible for answering enquiries via live chat, phone, and email, ensuring customer satisfaction. The ideal candidate will have strong customer service skills and an attention to detail, with experience desirable but not mandatory. The role offers competitive compensation of £23,810 per year and a range of benefits including enhanced parental leave and healthcare plan.
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