Spa Receptionist

JOB TITLE – Spa Receptionist

DEPARTMENT – Spa – The Parkgate Hotel

RATE OF PAY – £ per hour + generous incentive & commission scheme

CONTRACT TYPE – Part Time – Permanent

HOURS OF WORK – hours per week

SHIFT DETAILS – 3 days out of 7

Be the Face of Luxury at Cardiff’s Most Elegant Spa

Are you ready to create unforgettable first impressions? At The Parkgate Hotel’s stunning rooftop spa, we’re looking for a Spa Receptionist with personality, professionalism, and passion for exceptional service.

• A warm, confident communicator who loves making guests feel special
• Immaculate presentation and a friendly, professional manner
• Previous experience in a similar role with strong guest service skills
• A willingness to learn and grow with us

As the first point of contact, you’ll set the tone for a five-star experience. From welcoming guests with a smile to guiding them through our luxurious facilities, you’ll ensure every visit feels extraordinary.

You’ll also become an expert in our treatments and products, with ongoing training to help you confidently recommend and sell to guests.

Competitive pay plus commission and incentives

Exclusive perks : lifestyle and retail discounts, career development opportunities, and more

Be part of The Celtic Collection, a brand synonymous with luxury and excellence

Ready to make every guest feel like a VIP? Apply today and start your journey with The Celtic Collection.