Managed Accommodation Officer

The Managed Accommodation Service forms part of the Specialist Housing Section and provides High quality, long term affordable accommodation to those that have faced or experienced homelessness. Through multiple locations across Cardiff, site management deliver the following provisions:

• Dedicated housing management service
• Repairs and maintenance service
• Support Services

The service is a new way of meeting the needs of those who require accommodation, creating an exciting opportunity for individuals to join the team as the service develops and grows in the future.

We are recruiting for a Managed Accommodation Officer to work within our newly formed Managed Accommodation Service.

The post holder will be responsible for:

• Providing efficiency in Housing Management
• Ensuring that Health and Safety and building Maintenance is adhered too
• Providing brief intervention to ensure residents are supported

This role will form part of on call rota, outside of normal office hours.

Full details of the Job role and Purpose can be Found in the attached Job Description and Person Specification.

The successful candidate should be able to demonstrate the ability and desire to work with people who have experienced Homelessness and have a sound understanding of delivering Support Services within a Multi-disciplinary context.

You will be a driven person, showing a commitment to the service with the ability to foster positive relationships with both internal and partner organisations.

You will be able to show that you are dynamic, motivated and creative Behaviours and an understanding of the issues faced by homeless individuals will be an advantage.

The post holder will be able to remain calm under pressure expected to maintain and develop their knowledge regarding legislation and introduce new initiatives and procedures to drive forward standards across the service.

This post is subject to Disclosure and Barring Service Enhanced checks.

This vacancy is suitable for post share.

You will be informed in advance whether the interview process for this role will be held in person or on a virtual basis using an appropriate online platform. If you have any concerns around your ability to participate in a virtual interview process or if you would like an informal conversation about this role prior to application, please contact Maisie Jones - Senior Managed Accommodation Officer:

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website :

Important information you need read in order to complete your application:

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Job Category Admin / Clerical

Department Housing & Communities

Working Pattern/Contract Type Full Time Permanent