Account Manager FTC

Overview

This role is for a Premier Account Manager for Which? B2B propositions. Salary £30,000 - £34,000 per annum. Hybrid working with one in-office day (usually a Wednesday) in the Cardiff office. 28 days holiday per year plus Bank Holidays. A pension scheme offering 6% in year one and 11% thereafter.

• Building and maintaining effective client relationships
• Client retention
• Consistently meeting personal and departmental targets
• Managing a busy administrative workload

• Experience delivering results in a customer-focused industry, preferably within a high-performing sales or retention team
• Skilled in value delivery, business development, retention and stakeholder management
• Demonstrable experience of account management at senior level
• Ability to work under pressure and to tight deadlines
• Effective communication with a wide range of audiences and ability to cultivate relationships with internal and external stakeholders

• 1.5 hour interview covering competency-based questions and a task (briefed in the interview)

• 35 hour working week
• Generous 28 days holiday per year plus bank holidays and the option to buy additional holiday days
• Excellent pension scheme – 3% contributed by you, Which? contributes 6% (rising to 11% after one year of service)
• Annual Award (dependent on employee and company performance)
• Healthcare and private medical insurance with access to Vitality rewards programme (at 6 months)
• Discretionary death in service benefit
• Free access to Which? member content and helplines
• Free wills for employees and discounted wills for partners
• Discount site Pluxee benefits
• Flexible working options in addition to a 35-hour week; hybrid roles available

• Which? supports a great work-life balance and inclusive culture. We value diversity and are committed to inclusion. We are proud to be listed among Top 25 Inclusive Employers and ranked 3rd.
• We welcome applicants from all backgrounds and are committed to reasonable adjustments in the recruitment process. For accessibility assistance or to discuss options, contact

Note:

You must meet the essential criteria listed in the Role Profile to have your application reviewed. The advert may be withdrawn at any time due to number of applications. See Role Profile for details.