Quality Auditor - Quality and Risk

3 days ago Be among the first 25 applicants

Basis: Full time

Job category/type: Business Support

Date posted: 19/12/2025

Job reference: HJ0417

This vacancy is open to direct applications only, no approaches via recruitment agencies will be accepted at this time.

The Quality and Risk department is responsible for managing compliance, quality and risk within the firm, ensuring the firm’s continuing compliance with legal and regulatory requirements including the SRA Handbook, GDPR and Money Laundering legislation.

The successful candidate will be responsible for performing audits of functions and activities as assigned, in order to assist in ensuring the adequacy of the firm’s internal control environment. The primary focus of this position will be compliance and operational audit activities together with assisting in the implementation and maintenance of quality documents to support the quality management system to internal and external requirements and standards (including ISO 9001, Lexcel, SRA Handbook).

• Performing audits of assigned functions including compliance, operational and quality management system audits to required standards and regulations (including Lexcel, ISO 9001, ISO 14001 and Money Laundering Regulation).
• Planning and executing the company’s audit program.
• Preparing audit reports, reflecting an overview of the function reviewed, conclusions regarding the design and operating effectiveness of internal controls, areas of non‑compliance, root cause analysis and opportunities for enhancing internal controls and/or operational efficiencies.
• Agreeing corrective and preventative action.
• Maintaining the database of prior audit recommendations and coordinating the follow‑up by internal audit personnel.
• Assisting with the preparation of statistical analysis and reports.
• Assist with managing the firm’s external audit process.
• Assist with analysis and reporting of quality records and data, in order to promote continual improvement within the firm.
• Day‑to‑day management of the audit team.

The successful candidate will have strong organisation, IT and time management skills along with the ability to deliver high‑quality work, often during busy periods.

Excellent written and verbal communication skills are required as well as the ability to build strong relationships with key personnel at all levels.

The ability to make good judgments based upon observations and supporting information is essential along with a keen eye for detail and a methodical approach.

The ideal candidate will have working experience of ISO 9001 and hold an internal auditing/quality qualification. An understanding of ISO 14001 would be preferable and an understanding of the legal environment and the Lexcel Quality Standard will be a distinct advantage.

We never shy away from a challenge. We are a leading, full‑service UK law firm that cares about fighting for the right outcomes, solving the seemingly unsolvable and protecting businesses, individuals and livelihoods. We support our people, our communities and safeguard our planet.

We are focused on the work we do, the business we run, and our culture. Our entrepreneurial spirit has taken us from humble beginnings to a strong presence across the UK with offices in Cardiff, London, Manchester, Southampton and Plymouth – servicing clients from businesses, individuals, banks, public sector organisations, property companies, education establishments and utilities providers.

A positive force in the community:
Staff, clients and everyone come together through a shared passion to do good in the community and support those in need.

• Minimum of 25 days holiday plus bank holidays
• Two Corporate Social Responsibility days
• Birthday day off
• Death in service equivalent to twice annual salary
• Auto enrolment pension scheme
• Hybrid working
• Employee Assistance Programme
• Discounts for local businesses
• Professional fees paid (subject to requirement for your role)
• Employee recruitment incentive scheme

Hugh James is an equal opportunities and disability confident committed employer.

If you have questions, please contact Stephanie Williams. We reserve the right to close our vacancies earlier than the given deadline if we receive sufficient applications for the role.