Business Support Officer

Full time | Civic Recruitment Limited | United Kingdom

Posted On 06/03/2026

City Cardiff

Province Cardiff (Caerdydd GB-CRD)

Postal Code CF10

Job Purpose:

We are seeking a confident and proactive Business Support Officer to support our Fostering Connected Person and Special Guardian Assessment Service. The role will provide essential administrative and operational support to ensure smooth functioning of the service and high-quality outcomes for children and carers.

Oversee and track statutory checks required for fostering and special guardianship assessments.

Support the team in the preparation, collation, and submission of assessment documents.

Maintain accurate and up-to-date records, databases, and case files.

Develop and maintain information packs for foster and kinship carers.

Attend meetings and take minutes; coordinate and schedule meetings where required.

Conduct home visits when necessary, in line with service requirements.

Contribute to the development and improvement of team processes and procedures.

Participate in training and professional development courses relevant to the role.

Provide general administrative support to ensure the team functions efficiently.

Previous experience in Social Care or Social Work environments is essential.

Excellent verbal and written communication skills.

Strong organizational skills and attention to detail.

Ability to prioritize tasks, meet deadlines, and work independently as well as part of a team.

Confident in attending meetings, taking minutes, and coordinating team activities.

Comfortable undertaking home visits and interacting with families.

Willingness to engage in training and professional development opportunities.

Ability to prepare clear and concise information packs and documents for carers.

Desirable: experience in coordinating meetings, booking appointments, or event planning.

Relevant qualifications in Social Care, Business Administration, or related fields preferred.

Full UK driving license and access to a vehicle may be required.