Registration Support - Welsh Speaking

Our public sector client are looking for an organised and detail-oriented individual to join their Registration Team. You'll play a key role in supporting the registration and renewal processes for workers across the care sector, ensuring data accuracy and providing excellent customer service.

Key Responsibilities

Process application forms accurately and efficiently.

Clean and update data across systems to ensure accuracy and consistency.

Provide high-quality customer service through email and other communication channels.

Support tasks related to registration, renewals, payment processing, and changes of details.

Maintain strong attention to detail while managing administrative and customer service duties.

Requirements

Previous experience in a customer service or administrative role.

Confidence in data management and system accuracy.

Strong communication skills for handling customer enquiries.

Fluent Welsh language skills (verbal and written) preferred

This is a temporary requirement until 30th September 2026 paying £13 per hour.

This is a hybrid role requiring to flexibility to attend the office when required.

Please consider applying as soon as you are able to as we will be screening applications as we receive them

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group