Client Support Administrator

Client Support Administrator

Cardiff

up to £28k depending on experience

Are you looking to step into a role where you’ll support a market leading organisation known for delivering first-class service and seamless project execution for major household brands?

Our long-standing partner, an innovator in full-service retail solutions, is expanding its Support team and is now recruiting an client co-ordinator. Working closely with a Senior Account Manager, you’ll play a key role in supporting a high-value, strategic client.

This business is widely recognised for its reliability, operational excellence, and commitment to sustainable working practices, supporting national retailers with everything from product sourcing through to distribution management.

The Role

You’ll act as a vital link between clients, suppliers, and internal teams, ensuring day-to-day operations run smoothly and without disruption. Your responsibilities will include:

* Client Coordination:
Responding to enquiries efficiently, maintaining clear communication, and building long-term client trust.

* Stock Oversight:
Monitoring inventory levels, forecasting requirements, and coordinating timely replenishment.

* Supplier Management:
Liaising with approved suppliers to secure competitive pricing and ensure on-time delivery.

* Reporting & Administration:
Producing accurate reports and updates for clients, managers, and internal stakeholders.

The Person

* Relevant

Experience:

Previous experience in customer service, purchasing, administration, or coordination roles, ideally within retail, manufacturing, or supply chain environments.

* Strong Organisation:
Able to juggle multiple priorities and perform effectively in a fast-paced setting.

* Communication

Skills:

Confident engaging with clients and suppliers and building positive working relationships.

* Tech Savvy:
Comfortable using IT systems, handling data, and learning new platforms quickly.

If you’re keen to join a well established organisation with strong values and long-standing client partnerships, we’d love to hear from you