Reception Administrator

Reception Administrator JGW+

Salary banding: £22,932

Location:

Port Talbot (Onsite)

Contract:

Full-time, permanent

Hours of work:
Monday to Friday 09:00am to 16:30pm

At Itec, we put our employees at the heart of everything we do. As an employee‑owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well‑being, and success.

As a Reception Administrator, you’ll support the reception and administrative function of the team, completing administrative tasks, answering telephone calls, and updating systems with relevant information.

• Handle incoming calls, directing them appropriately and ensuring efficient call transfers.
• Relay messages to the appropriate staff members promptly.
• Maintain a clean, organised, and professional working environment.
• Perform general office tasks, including filing, photocopying, and faxing.
• Provide administrative support to the team as needed.
• Manage incoming and outgoing mail efficiently.
• Adhere to centre security protocols to ensure a safe environment.
• Assist in processing learner allowances.
• Greet and assist visitors in a professional, courteous, and welcoming manner.
• Oversee meeting room bookings, optimizing space usage to meet business needs.
• Support the wider administration function of the business as required.

• Minimum two GCSEs Maths and English (Grade C and above)
• Willingness to undergo a DBS check (cost covered by the company)

At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit‑sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity employer; we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.

Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace. Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.

If you're passionate about developing others and making a difference, we’d love to hear from you!