Workforce Development Support Officer

Cardiff Council's Specialist Housing service offers a range of accommodation and support services to individuals and families living in Cardiff which include Cardiff Supported Living, Gypsy and Traveller Accommodation, Housing First & Community Living, Managed and Supported Accommodation for older people, young adults, single people and families.

In this role, you will support the Workforce Development Officer in managing the training requirements of staff within Specialist Housing.

Key Responsibilities:

• Coordinate and book training sessions, ensuring a seamless process from start to finish.
• Manage numerous training courses at once, balancing priorities effectively.
• Liaise with internal and external training providers and act as the main point of contact for trainers on site.
• Raise purchase order numbers and liaise with the Business Administration team and Accounts team to ensure smooth financial processes.
• Monitor staff training needs throughout the year to ensure compliance and development.
• Maintain accurate records of staff training and future development needs, using spreadsheets and other tools.
• Invite nominated delegates and oversee attendance to ensure engagement.
• Demonstrate strong attention to detail in all aspects of record-keeping and administration.

This role will be primarily office-based.

We are seeking a proactive, highly organised and detail-oriented person to join our team, with a passion for contributing to staff development. This individual will have strong communication and administrative skills and be able to take the initiate and adjust to changing priorities in a fast-paced environment. Strong IT skills and a problem-solving mindset are essential.

This post is subject to Disclosure and Barring Service Standard checks.

The interview process for this role will be held in person and if you would like an informal conversation about this role prior to application, please contact Hannah Jinks (Workforce Development Officer) ()

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website :

Job Category Admin / Clerical

Department Housing & Communities

Working Pattern/Contract Type Full Time Permanent