Service Technician

Company Description

Vision Elevators (Pty) Ltd. provides comprehensive mobility solutions across Africa, specializing in the manufacture, installation, repair, maintenance, and modernization of elevators, escalators, home lifts, platform lifts, goods hoists, dumbwaiters, stairlifts, and other accessibility equipment. Established in South Africa in 2004, the company operates in three African countries—South Africa, Namibia, and Mauritius—with main offices in Kwa Zulu-Natal, Cape Town, and Johannesburg, as well as representatives in numerous regions.

A hallmark of the company's reputation is its commitment to safety, innovation, and quality, adhering to SANS and EN regulations. Vision Elevators is ISO 9001:2015 accredited and a gold member of the Lift Engineering Association of South Africa, highlighting its dedication to ensuring value, security, and excellent customer support.

This is a full-time, on-site Service Technician position based in Cape Town. The Service Technician will perform routine maintenance and repairs on lift systems, troubleshoot and resolve technical issues, and respond to field service calls. The role includes ensuring compliance with safety standards, documenting service activities, and delivering exceptional customer service to clients while maintaining the highest standards of quality and reliability.

• Proficiency in Maintenance & Repair of mechanical and electrical systems for lift and mobility equipment
• Strong Troubleshooting skills with a focus on identifying and resolving technical issues effectively
• Experience in Field Service operations, including the ability to work independently and on-site at client locations
• Exceptional Customer Service skills, with an ability to communicate professionally and provide support to clients
• Knowledge of relevant safety regulations and standards (e.g., SANS, EN) and a commitment to safe work practices
• Strong organizational and time management skills
• Relevant technical qualification or certification in mechanical or electrical engineering is preferred
• Previous experience in the lift or mobility equipment industry is a plus