Field Service Technician

Fundamental Responsibilities

• Apply electrical, electronic, basic hydraulic, and mechanical theory and related knowledge to test and modify operational machinery, circuits, and components.
• Diagnose, adjust, repair, or overhaul port equipment such as Ship‑to‑Shore Cranes, Rubber‑Tired Gantry Cranes, and Rail‑Mounted Gantry Cranes.
• Keep detailed records of activities, repairs, and issues, reporting equipment status and performance to line management.
• Complete required paperwork including timesheets, work reports, and expense reports.
• Care for and maintain company tools, machines, and equipment.

• Provide on‑site support for planned and emergency repairs.
• Operate machinery for inspection, diagnostics, and troubleshooting.
• Set a positive example in punctuality, professionalism, and adherence to safety regulations.
• Test products and equipment after repair to ensure compliance with specifications.
• Repair and replace damaged or worn parts using OEM spares.
• Perform routine maintenance, cleaning, lubrication, and inspection of The Company machines.
• Read and interpret manuals, blueprints, and technical drawings.
• Overhaul and test machines for operating efficiency and safety.
• Mentor and train other team members when required.
• Promote a safe working environment and follow all established procedures.
• Ensure compliance with health and safety legislation for all field service equipment.
• Support administrative and back‑office tasks as needed.

Minimum Qualification: Matric / NQF4

Experience: 1–2 years minimum; 3–4 years related experience preferred (or equivalent combination of education and training).