New Business Development & Technical Consultant

The purpose of this role is to drive new customer acquisition and revenue growth through strategic business development, solution-based selling, and strong customer relationship management.

Key Objectives

• Identify new markets and evolving customer needs to deliver value-added solutions
• Actively promote Ecowize products and services
• Effectively manage and achieve sales targets
• Maintain daily and weekly call ratios to ensure consistent pipeline growth
• Support overall business development and market expansion initiatives

Key Responsibilities

• Drive new business development within Food Industry sectors
• Achieve agreed sales targets by developing and executing targeted growth strategies aligned to specific market segments
• Build, manage, and grow a robust customer pipeline, meeting weekly and monthly performance targets
• Conduct client site surveys and provide appropriate hygiene and technical solutions
• Identify customer needs and challenges and provide feedback and reporting to management
• Negotiate sales agreements and successfully close business deals
• Initiate invoicing processes and ensure payment follow-ups
• Manage the handover of new contracts to operational teams
• Deliver value through ongoing after-sales service and customer engagement
• Maintain and continuously improve service standards
• Facilitate customer product training where required
• Prepare and present reports on sales trends, customer growth, and customer-related issues
• Demonstrate adaptability to changing market conditions and customer requirements