B2C Sales Consultant

B2C Sales Consultant

Location: Cape Town

Industry: Luxury Safari Travel

Salary: Negotiable, depending on experience

Kendrick Recruitment is currently recruiting for a B2C Sales Consultant on behalf of a luxury safari travel company based in Cape Town. This role is suited to a technology-driven sales professional with experience selling luxury safari experiences across Southern and East Africa. The position requires a proactive, results-oriented individual who thrives in a fast-paced, client-focused environment.

Key Responsibilities

• Sell luxury safari experiences directly to clients across Southern and East Africa

• Manage the full sales cycle from initial enquiry through to booking confirmation

• Utilise CRM and other sales tools to maintain accurate client records and track leads

• Provide expert advice to clients on destinations, itineraries, and tailor-made safari experiences

• Build strong relationships with clients, ensuring high levels of satisfaction and repeat business

• Work closely with Product and Operations teams to ensure accurate and timely delivery of bookings

• Identify opportunities for upselling and additional revenue generation

• Meet and exceed individual sales targets and KPIs

Requirements

• Proven experience in B2C sales, preferably within the luxury travel or safari sector

• Strong understanding of Southern and East African travel products

• Tech-savvy with experience using CRM systems, booking platforms, and digital communication tools

• Excellent written and verbal communication skills

• Highly organised with the ability to manage multiple client enquiries simultaneously

• Commercially minded and target-driven

• Professional, personable, and client-focused approach

Key Competencies

• Self-motivated with a results-driven mindset

• Strong interpersonal and relationship management skills

• Ability to work independently and as part of a team

• Adaptable and able to thrive in a fast-paced, dynamic environment

• Attention to detail and accuracy in client communications and bookings

Candidates who meet the above criteria are invited to submit their CV to Kendrick Recruitment for consideration.