Sales Lead – Yoyo Rewards

The purpose of this role is to drive revenue growth for Yoyo by converting inbound sales opportunities and supporting strategic outbound initiatives across Retail, Loyalty, and Corporate voucher products.

This role focuses on engaging new business, qualifying leads, conducting discovery and pitch meetings, closing deals where appropriate, and seamlessly handing over converted clients to Account Management for long-term relationship ownership.

Key Responsibilities

Inbound Sales & Lead Conversion

• Act as the primary point of contact for all new inbound sales enquiries across Yoyo’s product suite

• Respond promptly to inbound leads, qualify opportunities, and book discovery or demo meetings

• Conduct a needs analysis to understand the client's objectives and recommend the most suitable Yoyo solutions

• Convert qualified inbound opportunities into closed deals or sales-ready opportunities

• Ensure a smooth and professional handover to Account Managers once deals are closed

Outbound & Strategic Sales Support

• Work closely with the Retail and Corporate Commercial teams to support strategic inbound and outbound sales initiatives

• Assist with targeted outbound campaigns, partner-led opportunities, and strategic prospecting where required

• Identify cross-sell and upsell opportunities across Retail vouchers, Gift Cards, Loyalty, and Corporate issuing partners

Product & Solution Selling

• Sell and position all Yoyo products across the business, including:

  • Retail vouchers and gift cards

  • Corporate and enterprise partners issuing retail vouchers

  • Loyalty and rewards solutions

• Develop a strong understanding of Yoyo’s platform, partners, and value proposition

• Clearly articulate product benefits, use cases, and ROI to prospective clients

Collaboration & Internal Alignment

• Collaborate closely with Account Management, Product, Marketing, Retail, and Corporate teams

• Provide feedback from prospects and clients to help refine sales messaging and product offering

• Ensure accurate CRM management, pipeline tracking, and reporting

Sales Administration & Reporting

• Maintain accurate records of leads, opportunities, and deals in the CRM

• Track pipeline progress and sales performance against targets

• Contribute to sales forecasts and reporting where required

• Proven experience in a sales, business development, or commercial role

• Strong experience handling inbound leads and converting them into revenue

• Excellent communication and presentation skills

• Ability to understand client needs and sell solutions rather than products

• Highly organised with strong attention to detail

• Comfortable working in a fast-paced, target-driven environment

Ideal Candidate

• Strong sense of ownership, with a hands-on and proactive approach in a fast-paced, high-growth environment

• Commercially minded and results-focused, with the drive to perform at a world-class pace

• Customer-centric and professional, always putting client needs and experience first

• Passionate and self-motivated, bringing energy, commitment, and enthusiasm to the role

• Collaborative team player, passionate about working together to achieve shared success

• Curious and creative, eager to learn, adapt, and continuously improve across products and markets

Success in This Role Looks Like

• High conversion rate of inbound sales leads

• Strong collaboration with Retail and Corporate teams

• Consistent achievement of sales targets

• Smooth, high-quality handovers to Account Management

• Positive client feedback and long-term customer value creation

The Perks at Yoyo:

• Learning and development opportunities

• Hybrid working arrangement

• Collaborative, supportive team culture with regular opportunities to connect

• On-site barista serving some of the best coffee in town

• Subsidised, healthy meals at our in-house café

• Employee wellbeing support through Strove

• Employee rewards programme via Zuzo

• Generous leave policy

Our Yoyo values, we are looking for a team member that will always live out and demonstrate behaviours aligned to our values:

• Be extremely customer centric: in everything we do, serve and delight our customers, using data to continuously improve.

• Be a passionate team player: spiral up, be positive, bring momentum, and energy to those around you, leave ego at the door and be teachable.

• Be an owner: be accountable and take responsibility. Find solutions, learn from your mistakes and own tasks to completion.

• Be world-class at speed: delivering world leading solutions that delight our clients and customers.

• Be curious and creative: constantly innovating, exploring, learning, stretching ourselves, pushing the boundaries and thinking out of the box