Cape Town Retail Assistant Store Manager Retail Stores

Overview

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

• Support a Store Manager with a proactive approach via managing and promoting sales to achieve or exceed sales, store KPIs, and profitability goals while positioning PUMA to be the fastest sports brand in the world.
• Achieve Sales Goals:
  Ensure the store meets or exceeds sales, KPIs, and profitability targets.
• Customer
  
  Experience:
  
  Maintain high standards of customer service in line with PUMA's values.
• Team Management:
  Participate in recruiting, avoid shortage of staff, train, develop, and manage high-performing team and employees. Hold team members accountable through productivity conversations, coaching, recognition, and performance actions. Support the store manager in preparation for performance appraisal and provide timely and proper feedback to team members through daily observation of their performance.
• Sales floor Engagement:
  Spend 90% of time on the sales floor engaging with customers and coaching employees.
• Store Operations:
  Supervise store performance and daily operations. Participate in new store openings/closings; travel may be required. Attend Store Manager Meetings and offsite training as required. Process POS transactions accurately; ensure POS access rights are up-to-date and comply with Retail P&Ps.
• Identify, interpret, diagnose the performance of the store based on controllable operational KIP’s (including but not limited to CR, UPT, ATV) and lead the team accordingly.
• Training Programs:
  Ensure completion and effectiveness of training programs.
• Loss Prevention:
  Oversee loss prevention and operational compliance.
• Inventory Management:
  Manage inventory, including physical counts and shrink goals.
• Compliance and Safety:
  Comply with all Policies and Procedures, operational core competencies, and key accountabilities. Maintain a safe and compliant working environment for all Store Associates and Customers.

• National Senior Certificate.
• Able to travel to Kuilsriver.
• Able to work over weekends and on Public Holidays.
• At least 3 years management experience in a retail environment.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

Enjoy the sun, lifestyle and outdoor sports together with PUMA South Africa!

Remember:
We are stronger together. With our shared momentum we all make PUMA the best place to be.