Store Assistant Manager

Store Assistant Manager (Cape Town)

About the Role
As Store Assistant Manager, you’ll be the right hand to the Store Manager — helping lead the team, hit sales targets, and keep operations seamless. A mix of people leadership, stock management, and customer service will be at the heart of what you do.

What You’ll Do

• Support in daily store operations and achieving sales targets

• Manage stock flow, shrinkage, and bi-annual stock takes

• Oversee floor merchandising, promotional execution, and pricing standards

• Handle customer requests, complaints, and compliments

• Manage Click & Collect and online store processes

• Assist with HR tasks: scheduling, leave, performance management, and training

What You’ll Bring

• Matric (Grade 12) – Retail/FMCG qualification advantageous

• 5+ years’ retail/FMCG experience across departments

• At least 3 years’ supervisory/leadership experience

• Strong people management and customer service skills

• Tech-competent (MS Office, SAP/Unisolv a plus)

• Resilient, adaptable, and a problem-solver