Digital Marketing & Communication Specialist

Overview

We are committed to an equitable recruitment process. Applications must be submitted through our Careers Portal. Please refrain from sending your CV directly to our recruiters.

Bring a renowned global brand to life online – connecting educators and learners across Sub‑Saharan Africa.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. If you're excited to shape how educators, learners and partners discover our qualifications, resources and stories across Sub‑Saharan Africa (SSA), this role is for you.

You'll lead integrated digital marketing and communications across our Sub‑Saharan Africa portfolio (Assessment & Qualifications, Resources, Partnerships, and English), turning customer insight into campaigns that build brand, drive engagement, and support key launches. You'll grow your influence across SSA markets, experiment with new formats, and turn data into ideas that help educators and learners succeed.

• Plan and run end‑to‑end digital campaigns across email (Hub Spot) and social media, including audience segmentation, automation, content scheduling and A/B testing.
• Create and curate compelling multi‑media content for web, blogs, newsletters and social, including managing video production and edits.
• Measure and optimise performance using analytics (e.g., Google Analytics and Hub Spot reporting), translating KPIs into clear actions to improve ROI and customer experience.
• Collaborate and uphold standards – work closely with SSA and global colleagues, champion brand consistency, strengthen processes (briefing, review, sign‑off), and upskill others in digital best practice.

This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face‑to‑face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long‑term health condition.

• Degree‑level education and a recognised digital marketing qualification.
• 5+ years in digital marketing and communications roles.
• Strong proficiency in Canva, Hub Spot (or similar) and analytics (e.g., Google Analytics).
• Proven social media strategy, content creation and community management skills.
• Skilled in video production management and digital storytelling.
• Excellent written and verbal communication; adaptable to different audiences.
• Flexibility to support customers at key times (e.g., exam periods).

If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:

• SEO knowledge; web/CMS basics and HTML.
• Experience with , Microsoft 365 and MS Teams.
• Confidence training colleagues
• Familiarity with SSA markets and cultural nuances.
• Experience in the education sector.

For a detailed job description, please refer to the link at the bottom of the advert on our careers site.

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world‑class, flexible rewards package, featuring family‑friendly and planet‑friendly benefits including:

• 24 days annual leave plus public holidays
• Private medical insurance
• Discretionary annual bonus
• Life assurance up to 4 x annual salary

Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.