Head of Content

Overview

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business reaches globally, services locally, and provides cross-jurisdictional services. We are represented by over circa 13,000 employees across 112 offices worldwide. Our team is energized by growth and transformation, and we aim to empower you to bring your unique skills and experience to the table.

We offer support to help you be at the top of your game and the freedom to be a positive disrupter, turning big ideas into bold, industry-changing realities.

Head of Content — Cape Town

Description

We’re looking for an experienced and engaging storyteller to oversee and lead content production across our global operations. As the Head of Content, you will ensure that our brand narrative, tone of voice, and key messages are consistently embedded in all content produced worldwide. The role blends creative, strategic, and operational expertise with significant project management skills to oversee multiple projects, driving brand awareness and affirming Apex Group as a leading voice and thought leader.

The ability to interface effectively with C-suite and executive teams is essential to ensure alignment with organizational priorities and to champion content initiatives at the highest levels.

• Content strategy and leadership: Develop and drive the overarching content strategy in collaboration with senior marketing leadership, working closely with the Head of Demand on aligning with campaign objectives to achieve KPIs. Lead content ideation, creation, and prioritisation to ensure production of market-leading assets. Work with the Content Manager to write, edit, and proofread content at various stages of the production lifecycle.
  
  Optimise content capacities and repurpose existing materials to maximise value and speed to market. Ensure all content aligns with campaign strategy and supports execution. Define and execute research projects to advance brand narrative and thought leadership. Maintain a competitor watch and deliver actionable insights. Gather, interpret, and translate data insights for regional leaders and sales teams. Manage content processes and workflows within the Content Management System (Optimizely).
  
  Collaborate with Demand and Field Marketing teams to ensure content relevance and local nuance. Work with the Brand team to develop engaging multimedia content for digital distribution. Oversee and approve all external email marketing content, ensuring strong narrative and engagement. Repurpose long-form content across multiple digital platforms. Lead and enhance the global content operations model with scalable processes, governance, and workflow maturity across regions.
  
  Drive operational excellence by optimizing planning, production, and distribution processes. Establish and maintain best-practice frameworks for content governance, resource allocation, and workflow management. Demonstrate significant project management skills by coordinating multiple content projects to ensure timely delivery and quality.
• Social media management: Create, review, and approve content for various social platforms (e.g., Instagram, Linked In, You Tube, Tik Tok, Glassdoor). Re-purposing long-form content and expanding organic social activity. Manage external social media agencies and oversee monthly reporting. Collaborate with Internal Comms and CSR to deliver compelling stories and enhance employer branding via digital channels. Monitor competitors and digital trends to identify new engagement opportunities.
• Stakeholder and team leadership: Line management of the Content Manager and Social Media Manager; assign content creation and delivery tasks across communications and digital operations teams. Partner with the Head of Media to align commercial activity with media outreach for editorial ROI. Support the enforcement of the content operations model and foster collaboration across stakeholder groups. Demonstrate strong prioritization and project management to deliver multiple projects on time and within scope.
  
  Create, review, and approve…