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Head of Operations

Job in Cape Town, 7100, South Africa
Listing for: Dixie Recruitment
Full Time position
Listed on 2026-01-31
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Job Description & How to Apply Below

Lead Operations Across a Premium Restaurant Group

An established group of high-end restaurants in Cape Town is seeking a senior Head of Operations to oversee the day-to-day performance of multiple busy venues. This is a hands‑on leadership role for an experienced hospitality professional who can manage operations independently, drive efficiency, and maintain high service standards in close collaboration with ownership.

The Role
  • Oversee daily operations across all restaurant venues
  • Lead, mentor, and support senior management and large teams
  • Implement and maintain operational systems, standards, and efficiencies
  • Monitor financial performance, cost controls, and operational KPIs
  • Ensure strong communication and alignment between teams and ownership
  • Support strategic planning, growth, and continuous improvement
  • Maintain brand consistency, service excellence, and guest experience
Requirements
  • South African citizen or valid South African work permit
  • Minimum 10 years’ senior management experience in leading restaurant groups or five-star hotels
  • Proven ability to manage large teams (700+ staff) across multiple sites
  • Strong operational, financial, and systems management expertise
  • Excellent leadership, communication, and people management skills
  • Organised, mature, and confident operating in a high-performance environment
  • Hands‑on management style with strong attention to detail and accountability

Apply with confidence if you are an experienced hospitality leader ready to take ownership of multi‑venue operations in Cape Town.

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