Compliance Supervisor

Red Ember Recruitment is recruiting for a Compliance Supervisor for our client in Durban (South Coast Region) The Compliance Supervisor will work closely with Store Management to provide essential support and assistance with operational aspects of the day-to-day running of the store the building. The incumbent will have a holistic approach to the overall compliance of the Company Policies & Procedures.

Working diligently to complete duties by organizing, filing and managing all back-office related documents. Conducting thorough checks on all aspects relating to High-Risk activities. Having a holistic approach to Inventory Management to minimize in store Shrink & Waste. Ultimately striving to achieve retail operational excellence.

STOCK MANAGEMENT

• Conducting morning counts, comparing MIM vs SOH.
• Investigating variances with Management and providing feedback.
• Indicating variances and reason for discrepancy on count sheets.
• Conducting brand duties when required or requested by Management.
• Ensuring neat & organized back-up drawers to minimize in-store damages.
• Investigating thefts and providing feedback to leadership.

SHIMPENT MANAGEMENT

• Tracking of shipments daily & weekly on MIM/RFeyed.
• Receiving of Shipments (Counting stock, tagging UPC’s and bagging frames).
• Confirming of shipments on MIM immediately after receipt.
• Follow up with Logistic Department should a PO not be received within 14 days of Posting Date.
• Complying with the shipment management policy (i.e short deliveries and missing shipments)
• Printing weekly & monthly shipment logs.
• Indicating all PO’s received on count sheets.
• Completing MIM counts for the region and submitting to the OPS team weekly.

IBT

• Check IBT paperwork.
• Complying with IBT protocols set out by the Risk and Compliance manager.
• Conducting & checking of Bulk IBT’s (in & out).
• Filing of all IBT related documents (waybills etc).
• Ensuring that IBT’s received are confirmed on MIM immediately after receipt.
• Enforcing detailed checking of IBT’s in and out.
• Ensuring no IBT’s are processed during the IBT Freeze Period.
• Follow-up on Incoming IBT’s that are overdue.

PI (PHYSICAL INVENTORY)

• Assist management in PI preparation (pre-count, zone tags and floor plans).
• Ensuring the team abides to all PI Cut-off Dates.
• Conducting of Physical Inventory (PI) monthly with management.
• Filing of all documents relating to Physical Inventory.
• Communicating PI Results with the team and driving team to achieve better results.
• Meeting the company’s benchmark for shrink and waste as well as PI results.
• PI investigating.
• Cycle counting for RFeyed.
• Becoming an expert and go to person for RFeyed within the region.

BREAKAGE PROTECTION GUARANTEE

• Enforcing BPG Policies & Procedures.
• Ensuring all BPG transactions are processed within 12 months of original purchase (Any deviations to be approved by leadership).
• BPG original purchase receipt corresponds with BPG transaction and all receipts on record.
• Ensuring correct discounts are applied on replacement pairs.

CASH MANAGEMENT

• Daily Banking and Following Forex Procedure.
• Reconciling Cash banking to Daily Sales Total Report/ Total Tenders Report.
• Completing daily cash-ups.
• Uploading all necessary cash up documents onto the Teams portal and ensuring the cash control sheet is up to date.
• Resolving all outstanding and cash queries within 48 hours.
• Spot checks on the float and inspects the float count sheet for accuracy.
• Enforcing fraud detection procedures.
• Investigate cash variances with Management.

ADMIN & BACK-OFFICE MANAGEMENT

• Filing and maintenance of all paperwork relating to Daily Sales.
• Reconcile Debit & Credit card transactions to Daily Sales Total Report/Tender Report.
• Ensuring all transactions & receipts are on record.

Requirements

• Essential:
  Matric certificate
• Essential:
  Must have at least 1-year administration experience
• 2+ years’ retail experience is preferable