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Control Room Supervisor; Momentum

Job in Cape Town, 7100, South Africa
Listing for: Bidvest Protea Coin
Full Time position
Listed on 2026-01-29
Job specializations:
  • Management
    Emergency Crisis Mgmt/ Disaster Relief, IT Specialist, Data Science Manager
Job Description & How to Apply Below
Position: Control Room Supervisor (Momentum)
A Vacancy exists for a Control Room Supervisor in the Guarding Division based in Momentum, Cape Town.
    
The suitable candidate’s main responsibilities and duties include, but are not limited to, the following:
  • Coordinate all activities performed by the Controllers in the Regional CR  
  • Ensure that the CR is prepared to coordinate emergency related procedures and take control of emergency situations  
  • Client liaison  
  • Manage the CR function and staff effectively  
  • Efficient administration of control room records and reports  
  • Constantly research and develop new systems  
  • Monitoring of Video analytics   
  • Expert knowledge of control room systems i.e Fire Alarms, Intrusion, Parcel systems tracking 
  • Perform IR functions 
  • Daily, Weekly & Monthly Reports, Ciims  
  
Preferred qualifications/attributes/skills:
  • Ensure comms means are serviceable to receive and instruct on incidents.  
  • Derive trends from reported incidents or risk related activities and present in user friendly report formats.  
  • Ensure that all risk reduction elements (CCTV, Alarms, fences, fires systems, guarding, response, procedures, equipment, etc.) are functioning  
  • Ensure that the CR is prepared to coordinate all emergency related procedures and take overall control of emergency situations  
  • Ensure Daily site coverage 
  • General duties and responsibilities  
  • Minimum 5 years working experience in a Control Room environment  
  • Control Room & Guarding supervisory/operations experience essential  
  • Coordinate the activities performed by the Controllers in the Region CR  
  • Available After Hours 
  • Clean criminal record
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