Branch Manager

Working Hours:

06:00AM to 18:00PM Monday to Friday

A leading road freight and logistics Company committed to delivering efficient and reliable transportation solutions. With a strong focus on customer satisfaction and operational excellence, we pride ourselves on providing seamless logistics services across the nation.

Position Overview:

Seeking a highly motivated and experienced Branch Manager to oversee the operations of our Cape Town branch. The ideal candidate will possess a strong background in road freight and logistics, demonstrating leadership skills, strategic thinking, and a commitment to delivering exceptional service to our clients.

Key Responsibilities:

1. Operational Management:
- Oversee day-to-day branch operations, ensuring the timely and cost-effective delivery of services.
- Coordinate and optimize the use of resources, including vehicles, personnel, and equipment.
- Implement and enforce safety protocols to ensure a secure and accident-free work environment.

2. Team Leadership:
- Recruit, train, and develop a high-performing team of logistics professionals.
- Foster a positive and collaborative work culture, promoting teamwork and accountability.
- Conduct regular performance evaluations and provide constructive feedback to team members.

3. Client Relations:
- Build and maintain strong relationships with existing clients, ensuring their satisfaction with our services.
- Identify opportunities for business expansion and collaborate with the sales team to secure new clients.
- Address client concerns and resolve issues in a timely and effective manner.

4. Financial Management:
- Develop and manage the branch budget, ensuring financial targets are met.
- Monitor and analyze financial performance, identifying areas for improvement and cost-saving opportunities.
- Collaborate with the finance department to ensure accurate billing and invoicing processes.

5. Compliance and Quality Assurance:
- Ensure compliance with industry regulations, company policies, and safety standards.
- Implement quality assurance processes to maintain high service standards.
- Conduct regular audits to assess and improve operational efficiency.

Qualifications and Skills:

- Grade 12 / Matric Qualification non-negotiable.
- Diploma / Bachelor's degree in Business Management, Logistics, or a related field an advantage.
- Proven experience in road freight and logistics management, with a minimum of 5 years in a leadership role.
- Strong leadership and decision-making skills.
- Excellent communication and interpersonal abilities.
- Knowledge of transportation regulations and industry best practices.
- Proficient in Microsoft Office