Account Manager

Company description

Machine_ is a creative solutions agency represented across Cape Town, Johannesburg and Durban, and is home to over 100 adventurous minds. At Machine_ we don’t believe that intuition and gut feel are enough. That’s why everything we do starts with an insight. Our team of experts uses these insights to create impactful and accountable solutions that touch consumers at every point in their connected world.

Machine_ is part of Publicis Groupe, one of the fastest‑growing global networks.

Machine’s mantra, Never Afraid, underpins our values of; doing the right thing, being curious, solution orientated and at its core ‘getting things done!’. Living this mantra daily helps grow our clients’ businesses and these are the values we look for when recruiting new talent. The right personality is just as important as the right experience. We’re here to work hard and have fun while doing it.

We’re looking for an experienced and passionate Account Manager to join our team. You will need to be able to hit the ground running from day one, be a self‑starter and drive excellence.اعت>

The Account Manager plays an essential role in servicing the client by ensuring timely and accurate execution of briefs, project management of all jobs and the management and  all finances (processing CE’s, billing PO’s, weekly reporting).

Attention to Optimized and strong administrative skills are therefore critical success factors and requirements for this role.דע>

• Manage TTL campaigns (with a predominantly digital focus) and communication on a day‑to‑day basis (from start to finish with minimal senior supervision)
• Manage client expectations and service delivery by being a focal point for day‑to‑day interaction
• Master client business and relationships to be a client partner, indispensable to their business, ensuring longevity and partnership
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• Full ownership of your projects, takingэк accountable for all work presented and delivered
• Support your Account Director and Business Unit Director in driving and meeting all financial灣 targetsמק>
• Empower your seniors with the correct information to ensure that they correctly support you and the client
• Honest conversations with your client to enable your team to deliver excellence and you create trust through positive outcomes
• Be a strategic partner to your clients, enabling you to guide and drive better work, better business conversations, and build business
• Maintain the integrity of the creative strategy and work throughout the campaign
• Ability to manage different personalities and always strive to get the best out of each individual
• Keep abreast of industry trends (broad communication trends and client competitor work) in order to add additional value to your client’s business

Relevant tertiary qualification in Marketing / Business Communications
• Minimum 3 years working experience as an Account Executive or Account Manager with 1 year in an Advertising Agency (or in a similar environment e.g. Publishing)
• Proficient in MS Office (Word / Excel / PowerPoint etc.)
• TTL & Digital experience is essential (well versed in Digital)
• Experience working on Chase
• A good command of the English language (both verbal and written)
• Strong presentation skills
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Strong administrative and organisational skills
• Strong numerical skills (financial & budgetypter management experience)
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• Strong multitasking skills (ability to work on more than one brief at any given time)
• Managing the expectations of multiple stakeholders seamlessly to deliver according to briefkeyboard, strategy and to the highest standard