Junior Product Manager Loyalty

Overview

Cape Town

Mr D, a division of , is looking for a highly talented Junior Product Manager to join our team in Cape Town.

Think you've been challenged before? Think again!

• Scale
  :
  Show the millions of Mr D customers what you can do
• Learn
  :
  We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
• Grow
  :
  Expand your career in the fast-growing Takealot Group:  and Mr
  
  D. We like to promote from within:
  Here s your chance.

This position reports to the Growth + Loyalty Product Lead.

The Product team at Mr D is passionate about creating experiences that satisfy & delight our customers while ensuring we continuously acquire and retain customers to exceed our growth objectives. As a Junior Product Manager, you will work closely with cross-functional teams to deliver measurable gains across key business metrics by combining speed, analytical insight, and test-driven product development. You will be essential in driving growth at each stage of the product lifecycle: acquisition, activation, engagement, retention, and monetization.

• User Onboarding & Activation: Design, test, and optimize user onboarding flows to ensure a seamless first-time user experience (FTUE) that drives early activation and long-term retention.
• Deep linking & Seamless Journeys: Implement and manage deep linking strategies (e.g., deferred deep linking) to bridge the gap between marketing campaigns and the on-platform experience, reducing friction in the acquisition journey.
• CRM & Marketing Integration: Collaborate closely with Marketing and CRM teams to build out lifecycle campaigns, integrating product features with CRM tools to drive engagement, retention, and highly personalized user experiences.
• Data-Driven Decision-Making: Determine, implement, and test the data that needs to be gathered to inform decision-making of product requirements. Gather and analyze both quantitative and qualitative data to extract key insights that will drive product requirements and post-launch impact analysis.
• Test-Driven Development: Apply test-driven product development principles by suggesting and validating ideas to solve customer challenges in close collaboration with the design team, data + engineering team. Use data to inform A/B tests and other experiments that optimize product performance.
• Cross-functional collaboration: Work closely with UX/UI designers to define the customer experience when implementing features. Clearly communicate product requirements and ensure alignment across design and engineering.
• End-to-End Product Ownership & Agile Execution: Manage the product development lifecycle, including documentation, implementation, testing, launch, and monitoring success metrics. Write clear, actionable JIRA tickets (epics, user stories, and acceptance criteria). Facilitate backlog grooming, run sizing, and lead sprint planning sessions, ensuring that product goals align with the broader growth strategy.
• Stakeholder Management: Manage relationships with stakeholders by identifying their needs, pain points, and objectives related to specific projects. Obtain senior stakeholder buy-in for product requirements and maintain clear and consistent communication on project status.
• Innovation and Growth Balance: Contribute to balancing growth optimization with product innovation to ensure long-term success. Recognize when to drive towards incremental improvements (quick wins and short time to market) and when to aim for innovative leaps to align the product strategy and meet business targets and objectives.
• Problem Solving and Taking Initiative: Identify critical problems proactively and drive solutions, demonstrating a deep understanding of the product vision and strategy. Contribute to the product roadmap and help shape functional requirements by understanding the system architecture.
• Quality Assurance: Collaborate with QA teams to clarify project requirements and create acceptance criteria. Perform pre-launch user acceptance testing (UAT) to ensure the product meets the defined standards and specifications.
• Knowledge sharing: Document and share knowledge and learnings of growth-centric best practices to upskill and foster a company culture of attaining a growth mindset, sharing with the relevant teams.

• A growth-centric mindset with a strong understanding of acquisition and retention loops.
• Experience with agile product management tools (e.g., JIRA, Confluence) and a solid understanding of agile software development methodologies.
• Background or strong operational understanding of CRM platforms (e.g., Braze, Salesforce) and marketing technologies.
• Familiarity with mobile attribution and deep linking mechanics (e.g., Apps Flyer, Adjust, Branch).
• Excellent written and verbal skills.
• Experience presenting to stakeholders.
• Strong attention to detail.
• Experience working with data analytics tools (e.g., Excel, SQL).
• Experience working with wire framing tools is…