Delivery Manager - Digital Job Cape Town area,South Africa,IT/Tech

As a Delivery Manager in our Digital Delivery team, you will be accountable for the end-to-end delivery of complex, customer-facing digital initiatives across websites and mobile applications. You will act as a key delivery partner to our customers, working closely with their Project Managers, Programme Leads, QA leads, and business stakeholders to ensure clarity, alignment, and predictable outcomes.

You will bring structure and momentum to delivery by maintaining high-quality documentation, proposing and embedding effective delivery processes, and ensuring strong alignment across internal Product, Engineering, QA, and Delivery teams. This role also includes mentoring junior Project Managers as they grow into Delivery Manager roles.

Reporting to the Director of Digital Delivery, you will operate with a high degree of autonomy and accountability, representing Digital Delivery confidently in customer and senior stakeholder forums.

About the role

Own end-to-end delivery of web and mobile app initiatives for customers, from planning through to release

Act as a primary customer-facing delivery lead, working with client-side Project Managers, Programme Leads, QA leads, and stakeholders

Maintain accurate, up-to-date delivery artefacts including plans, timelines, RAID logs, scope, and status reporting

Propose, implement, and continuously improve delivery processes across internal and customer teams

Work in close alignment with Engineering Managers, Product Managers, QA leads, and Business Analysts to ensure delivery readiness and shared understanding

Proactively manage risks, dependencies, and scope changes, escalating clearly and early

Facilitate effective delivery ceremonies, checkpoints, and governance forums

Mentor and coach junior Project Managers, supporting their progression into Delivery Manager roles

Ensure effective and consistent use of delivery tools including Wrike and Jira

Communicate clearly and confidently in writing and verbally, tailoring messages to technical and non-technical audiences

What success looks like

Delivery moves forward consistently, with momentum and clear next steps at all times

Decisions are made and acted on quickly, with minimal hand-holding or delay

Plans, documentation, and tools are kept up to date without being chased

Risks and blockers are surfaced early and actively resolved, not just logged

Customers experience confident, proactive delivery leadership

Web and mobile releases land on time without last-minute chaos

Junior Project Managers show visible progress through hands-on guidance, not theory

Requirements

About you

At least 3 years experience as a Digital Delivery Manager or Senior Project Manager delivering customer-facing web and mobile solutions

Strong experience working in Agile delivery environments using Scrum and or Kanban

Demonstrated experience managing complex stakeholder groups, including customer Programme Leads and Project Managers

Strong working knowledge of Wrike and Jira

Experience partnering closely with Engineering, Product, and QA leadership

Excellent written and verbal communication skills, with confidence leading customer-facing discussions

Experience mentoring or coaching less senior delivery roles

Experience delivering digital platforms at scale (preferred)

Experience working with distributed or global teams (preferred)

This is a hybrid role with a home and office-based split, requiring regular weekly (2 days per week) attendance in the Cape Town office.

We are only considering applicants with an existing right to work in South Africa, without the need for employer sponsorship.

About Vista

Vista is a world-leading company that makes software for the cinema industry. Started in Auckland, New Zealand, over 25 years ago, we now serve cinemas, film distributors, and moviegoers worldwide.

Our HQ is in the City Works Depot in Auckland. We have offices and subsidiary companies in Sydney, Los Angeles, London, Amsterdam, Cape Town, Shanghai, Mexico City, and Kuala Lumpur. We use the latest technologies and offer a fun, agile and collaborative environment. We continue to innovate and build our reputation as one of the best Kiwi tech companies to work for.

Shared Standards

Our…


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