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IT Support HelpDesk/Support

Support Engineer

Job in Cape Town, 7100, South Africa
Listing for: Datacentrix
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Job Description & How to Apply Below

Responsibilities

:
  • Deliver first- and second-line IT support to end users for productivity and service continuity
  • Manage incidents, service requests, and troubleshooting effectively
  • Support endpoint and application rollouts
  • Maintain accurate ITSM records and knowledge documentation
  • Provide support for user endpoints, applications, collaboration tools, printers, authentication, and more
  • Support implementations, upgrades, and escalations
  • Ensure documentation and compliance for audit readiness and improvements
    • Minimum Qualifications:
  • Matric
  • Valid Drivers License own reliable vehicle
  • Relevant IT qualification (e.g., Diploma/Certificate) or equivalent experience
  • Experience with Microsoft endpoint and productivity environments (e.g., Windows, Microsoft 365)
    • For more information please contact:

    Lizelle Desfountain
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