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IT Project Manager

Senior Call Centre Manager — Customer Success Leader

Job in Cape Town, 7100, South Africa
Listing for: Arch Retail Solutions
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    IT Project Manager
  • Management
    IT Project Manager
Job Description & How to Apply Below
A dynamic retail solutions provider in Cape Town is seeking an experienced Call Centre Manager to oversee multi-location support operations and lead a high-performance team. The role requires a minimum of five years’ experience in call centre management and proven success in leading technical support teams. The ideal candidate should have strong leadership and communication skills, along with a solid analytical mindset.

This office-based role supports retailers across Southern Africa in a fast-paced, collaborative environment.
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Position Requirements
10+ Years work experience
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