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IT Consultant

Zendesk AI Solutions Consultant

Job in Cape Town, 7100, South Africa
Listing for: Boomerang BPO
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    IT Consultant
Job Description & How to Apply Below
A leading BPO firm in Cape Town is seeking an experienced Zendesk Solution Consultant to implement and optimize Zendesk platforms with a focus on AI capabilities. The role involves driving customer experience strategies, configuring workflows, and engaging closely with clients to deliver efficient solutions. Candidates should have a formal IT qualification and hands-on experience with Zendesk in a BPO setting.

This position offers excellent career growth opportunities and a flexible working environment.
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