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IT Consultant IT Project Manager

Senior Major Incident & Escalations Lead

Job in Cape Town, 7100, South Africa
Listing for: NSC Global
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager
Job Description & How to Apply Below
A leading IT service provider in Cape Town is looking for an experienced professional to manage major incidents and ensure effective service delivery. The candidate should have a background in ITSM and a proven track record in the technology industry. Responsibilities include coordinating escalation management, performing trend analysis, and maintaining high standards of customer communication. Candidates must be open to a 24/7 shift rotation.
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Position Requirements
10+ Years work experience
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