Intern - Junior Automation Engineer

Why choose Logicalis?

It’s not just IT solutions, It’s IT global know-how! Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers span industries and geographical regions; and our focus is to engage in the dynamics of our customers’ vertical markets; including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and apply the skills of our 4,500 employees in modernising key digital pillars; data centre and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernisation.

We are the advocates for our customers for some of the world’s leading technology companies including Cisco, HPE, IBM, CA Technologies, Net App, Microsoft, Oracle, VMware and Service Now.

Logicalis employees are innovative, smart, entrepreneurial and customer centric, with a shared ambition of making Logicalis the worlds leading IT Solutions provider!

We offer speedy decision-making, opportunities for personal development, and a supportive, inclusive environment that celebrates our diversity.

Join us and become a part of something epic!

• Automation Workflow Development
  • Build and maintain basic automation workflows using tools like Microsoft Power Automate.
  • Assist in integrating automation solutions with existing business systems.
• Scripting & Coding
  • Write and troubleshoot basic scripts using Power Shell for system tasks and automation.
  • Develop simple code snippets in languages such as Python or C# for automation purposes.
• Process Analysis
  • Collaborate with business teams to understand process requirements and identify automation opportunities.
• Testing & Documentation
  • Perform unit testing on automation workflows.
  • Document automation processes and maintain version control.
• Support & Maintenance
  • Provide first-level support for automation-related issues.
  • Monitor and optimize existing workflows for performance improvements.
• Ad-hoc duties as required.

• Attend meetings and working parties to represent Operations where necessary.
• Attend customer meetings to provide technical consultancy.
• Helping to identify gaps in existing technical documentation, knowledge and skills.
• Creating and maintaining of technical customer documentation.

• Change Implementation Quality.
• Complete Partnership and Technical Skill Certifications Requirements.
• Customer and End User Satisfaction and Relationships.
• Customer Service Improvements.
• Identify Project Opportunities.
• ISO 270001 and 20000 Compliance.
• Project Execution and Service Transition Quality.
• Ticket Management Disciplines and SLA’s.
• Timesheet Completion Quality.
• Any added goals.

• Accountable Execution.
• Agile Transformation.
• Cross-Business Engagement.
• Entrepreneurial Spirit.
• Excellent Customer Solutions.
• Impactful Communication.
• Inclusive Teamwork.
• Positive Resilience.
• Self-Driven Learning.
• Smart Decision Making.

• 0-1 year general IT experience.
• Exposure to Microsoft 365 ecosystem is advantageous.
• Basic knowledge of Microsoft Power Automate (flows, connectors, triggers).
• Familiarity with Power Shell for automation tasks.
• Understanding of basic coding principles (loops, conditions, variables).
• Ability to troubleshoot and debug simple automation workflows.
• Ability to create clear technical documentation.
• Ability to think through problems and visualize solutions.
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.

• National High School Senior Certificate (or equivalent)
• Any Information Technology certification,
  
  E.g N+, A+, etc

• Recognised as a professional in field.
• Strong ability to solve and troubleshoot problems remotely.
• Ability to work in a very busy and highly pressurised environment.
• A detailed and accurate approach to undertaking all duties.
• The ability to communicate both verbally…