Business Relationship Manager​/Client Partner; BFSI

Cape Town, South Africa | Posted on 03/03/2026

We are seeking a highly strategic and commercially driven Business Relationship Manager / Client Partner to lead and grow key client engagements within the Insurance domain. This is an executive-facing role suited to a technology leader who combines strong IT transformation delivery expertise with P&L ownership, solution-based sales capability, and CXO-level relationship management.

If you thrive in complex enterprise environments, enjoy co-creating impactful technology solutions, and have a proven record of driving accelerated account growth, this opportunity is for you.

Lead and deliver large-scale IT transformation programs within Insurance / BFSI environments.

Act as a trusted advisor at CXO level , building and nurturing long-term executive relationships.

Co-create innovative technical solutions aligned to client business strategies.

Oversee end-to-end program and project delivery , including governance, steering committees, and change management.

Drive solution-based sales , identifying growth opportunities and expanding account footprint.

Own and manage account P&L (>$5M) with responsibility for revenue growth and profitability.

Deliver accelerated account growth (20%+ YoY).

Ensure high levels of client and employee satisfaction.

Collaborate with engineering and delivery teams to ensure excellence across:

Automation

Dev Ops

Quality Engineering

Software Development

SDLC methodologies (Agile, Waterfall, Hybrid)

Strong experience within Banking, Financial Services and Insurance (BFSI) – Insurance experience highly preferred.

8+ years’ technology experience across the full SDLC lifecycle.

Senior client/account management experience within a professional IT services or consulting organization.

Demonstrated P&L ownership of accounts exceeding $5M.

Evidence of driving 20%+ year-on-year growth.

Extensive experience in solution-based sales and strategic account expansion.

Strong understanding of:

Engineering principles (Automation, Dev Ops, QE)

Program and portfolio management

Change management and governance frameworks

Executive presence with the ability to operate at CXO level.

Excellent negotiation, conflict management, and decision-making skills.

Strong commercial acumen and business outcome focus.

Ability to communicate effectively across all organizational levels.

Proven record of client and employee satisfaction.