Senior UX Designer, Creative

Company description

Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media, and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing, and Total Commerce.

Celebrated by Ad Age as Data and Insights Agency of the Year, U.S Campaign’s Brand Experience Agency of the Year, Media Network of the Year, and celebrated by Forrester and Gartner, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries, including South Africa.

The Digitas culture is made up of fearless, inventive, and generous Unicorns of all kinds.

We’re looking for a collaborative, curious, systems‑thinking UX Designer to join our creative commerce design capability. You’ll play a key role in shaping digital products, services, and experiences for some of the world’s leading brands. You’ll work closely with multidisciplinary teams, including strategists, technologists, creative directors, data teams, and UI designers to uncover insights, design solutions, and bring user‑centric experiences to life.

If you thrive at the intersection of creativity, logic, craft, and collaboration, you’ll fit right in. Sounds like you? Read on.

You’ll spearhead the UX strategy and development for integrated projects and ensure ever‑improving service across multiple clients.

• 3–6+ years in UX or product design in an agency, consultancy, or digital product environment
• A portfolio demonstrating strong UX thinking, problem‑solving, process, and craft
• Strong skills in wire framing, prototyping, journey mapping, and UX documentation
• Experience conducting or supporting user research and turning insights into design decisions
• A solid understanding of interaction design principles, behaviour models, and accessibility
• Strong ability to articulate design rationale clearly and confidently to peers and clients
• Proficiency in modern design tools (e.g., Figma, Sketch, Fig Jam, Miro, Axure, Adobe XD)
• Experience working in cross‑functional teams and contributing to multi‑discipline collaboration
• A balance of analytical and creative thinking, comfort with both data and ambiguity
• Excellent time‑management, organisation, and the ability to adapt quickly in a fast‑paced environment
• Familiarity with prompt‑based interaction and commonly used generative AI tools (e.g., ChatGPT, Google Gemini, DALL
  · E, Midjourney) is a plus, especially for tasks like…