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CRM System

Strategic CSM – Tech Touch & SMB

Job in Cape Town, 7100, South Africa
Listing for: KnowBe4
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    CRM System
  • Customer Service/HelpDesk
    CRM System
Job Description & How to Apply Below
A cybersecurity company is looking for a Customer Success Manager to build effective relationships and maximize customer lifetime value. Responsibilities include onboarding, monitoring customer health metrics, and driving product adoption. Candidates should possess excellent communication skills and experience with CRM tools like Salesforce. Benefits include company-wide bonuses, tuition reimbursement, and a fun work environment. This is an on-site role located in Cape Town, South Africa.
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