Junior Product Designer

Who are we?

Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture is that of agility and constant deployment, we believe in learning fast, learning cheap and learning forward.

Our aim is to provide a work environment where knowledge workers can accelerate the development of their ideas and bring innovation to market, at the same time provide compelling career and development proposition that will enable them to realize their dreams.

Sanlam Fintech (SFT) is looking to fill the role of a Junior Product Designer, reporting into the Head of Design. As part of the central Digital Product & Design function within SFT, the role will be responsible for designing key parts of the product experience of SFT’s digital products and channels. The role will support relevant stakeholders, leveraging innovative design outcomes to give customers confidence during any digital engagements and experiences of their financial services.

• Use and apply current and relevant design methodologies, tools, frameworks, and practices to solve for, and design experiences that enable and support Sanlam’s customers.
• Define interactions and services based on relevant business, technical, and design considerations.
• Participate in user research and usability testing to ensure validated design solutions, capture insights and testing data, and package results for distribution and present in feedback sessions.
• Deliver effective UX and Interaction Design solutions within various projects.

• Make design ideas tangible for the cross-functional product team and stakeholders through visual storytelling, UX and interaction design techniques.
• Present, explain and discuss design decisions eloquently.
• Execute product design tasks and maintain a high quality of deliverables.
• Collaborate with UX team members including other UX disciplines, Service Designers, BA’s, Product Managers and other stakeholders to understand objectives and key business outcomes, user needs and behaviours to inform the design solutioning.
• Collaborate with Developers, Product teams, the Design System team, and other relevant stakeholders to ensure that final product delivery is representative of the most feasible and preferred design solution.

• A relevant qualification in Product Design.
• At least two months of experience in the discipline of Product Design across varied customer personas, business problems, and devices, including mobile.
• Exposure in UX design for mobile is required.
• Exposure in designing for financial products and markets.

• Knowledge in driving and applying user‑centred design processes and practices to develop new products and services.
• Experience using design system components and patterns consistently.
• Knowledge of rapid prototyping methods, ranging from paper sketching to digital prototypes.
• Knowledge of and curiosity about technology and its impact on design solutions.
• Knowledge of the process in conducting user research and capturing user insights using qualitative and quantitative methods.

• Balances stakeholders – Contributing through others.
• Tech savvy – Contributing through others.
• Plans and aligns – Contributing through others.
• Optimises work processes – Contributing through others.

Advanced analytics to address business requirements. Conducts research using user experience methodologies. Plans, designs and executes user testing, including stakeholder interviews, focus groups, contextual enquiry and usability testing. Project Management. Designs solutions and produces user experience outputs. Manages the user experience component of projects.

• Communicates effectively
• Creative and analytical thinking
• Cultivates innovation
• Plans and aligns their work
• Concern for accuracy
• Customer focused
• Collaborates…