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HelpDesk/Support Technical Support

IT Service Desk Specialist — On-Call & Rotating Shifts

Job in Cape Town, 7100, South Africa
Listing for: Cape Union Mart Group
Per diem position
Listed on 2026-01-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading retail company in Cape Town seeks a reliable IT Service Desk Support individual to field calls and address user IT issues. The role includes prioritizing incoming support calls, managing escalations, and providing after-hours assistance. Ideal candidates will have 2-3 years of service desk experience, strong problem-solving abilities, and excellent communication skills. A tertiary qualification in IT is preferable.

The role promotes continuous service improvement and requires effective collaboration with stakeholders.
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