Marketing Manager – Digital & E-commerce

Job Description

Our Client is fast-growing, customer-led organisation in a high-volume consumer and SME environment. This is a hands-on marketing leadership role for someone who can take ownership of digital growth, e-commerce performance, and integrated campaigns that deliver measurable commercial outcomes.

What you’ll deliver (outputs that matter)

• Increase online revenue and conversion through improved customer journeys, landing pages and campaign execution
• Drive customer acquisition and retention through targeted digital marketing and lifecycle communication
• Plan and execute integrated campaigns across paid media, social, web, email and on-the-ground activations where relevant
• Improve the quality and performance of leads and online sign-ups through continual testing and optimisation
• Build a simple, repeatable reporting rhythm that shows ROI, channel performance and campaign impact clearly to stakeholders
• Strengthen brand consistency across all customer touchpoints while keeping messaging commercially relevant
• Maintain reliable delivery across a busy marketing calendar, working across teams and partners to get work shipped on time

What you'll do (Core responsibilities)

• Own the marketing plan for consumer and SME audiences and translate commercial strategy into channel plans and campaign roadmaps
• Manage website and e-commerce performance with a strong focus on UX, conversion rate optimisation and customer journey improvements
• Oversee email marketing and customer communication journeys, including segmentation, automation and performance tracking
• Collaborate with product, sales, tech and customer teams to keep campaigns aligned to real customer needs and business priorities
• Manage budgets, agency/supplier coordination and campaign prioritisation to ensure spend is linked to outcomes
• Lead and coach a small marketing team, balancing strategy with hands-on execution

Requirements

What you bring

• 5+ years marketing experience in a consumer-facing environment
• Proven track record in digital marketing and e-commerce (online conversion, growth campaigns, lifecycle marketing)
• Strong campaign management capability across multiple channels, with a bias for action and delivery
• Comfortable working in fast-paced, agile environments with multiple stakeholders
• Confident communicator who can work across all levels of a business and simplify complex information

Tools and platforms (not all required)

• GA4 or similar analytics
• Word Press, Woo Commerce or similar CMS/e-commerce platforms
• CRM and email platforms such as Everlytic, Zoho,or equivalent
• Project tools such as Asana, Monday or similar

Benefits

What my Client offers

Competitive medical and wellness support, a retirement contribution, employee wellbeing benefits, discounted company services, regular team-building, exposure to modern technologies and industry best practice, and a flexible hybrid working model in a fast-paced, supportive environment.

Submit your CV with a short note outlining your e-commerce and digital growth achievements (conversion improvements, acquisition results, revenue impact, or campaign ROI). If you have not heard back within two weeks, please consider your application unsuccessful.

Requirements
What you bring 5+ years marketing experience in a consumer-facing environment Proven track record in digital marketing and e-commerce (online conversion, growth campaigns, lifecycle marketing) Strong campaign management capability across multiple channels, with a bias for action and delivery Comfortable working in fast-paced, agile environments with multiple stakeholders Confident communicator who can work across all levels of a business and simplify complex information Tools and platforms (not all required) GA4 or similar analytics Word Press, Woo Commerce or similar CMS/e-commerce platforms CRM and email platforms such as Everlytic, Zoho,or equivalent Project tools such as Asana, Monday or similar