L&D​/HR Specialist

Strategy finalized and adopted within first 6 months.

Competency framework deployed across departments.

SUCCESS PROFILE

Job Title: L&D/HRSpecialist

Department: Human Resources

Reports To: Group Senior Manager – HRBP

Location: Cape Town, South Africa

Direct Reports: N/A

About j. awan & partners

At j. awan & partners
, we believe in “challenging the status quo every day”, delivering seamless excellence to our customers across the world. We challenge the status quo by making tailor‑made solutions to meet the specific requirements of our client’s business interests and delivering our solutions to their needs with effective simplicity. We understand that time is precious and as such our tailor‑made solutions are simple to understand, simple to embed and simple to use.

We are a fast‑growing international Governance, Risk and Compliance (GRC) Consultancy with our headquarters in the Dubai International Finance Centre (DIFC). We also have our own Technology company creating bespoke cutting‑edge Reg Tech solutions. Our business presence covers multiple jurisdictions with offices in the UAE, KSA, UK & Ireland, Singapore, Porto, Pakistan, Qatar and now in South Africa. We provide Regulatory Governance, Risk, Compliance, Finance, Recruitment and Technology services (the “Services”) to a large number of clients including global, regional and local financial services institutions, governments and other industry partners.

As part of our global expansion, we are offering an exciting opportunity to join our fast‑growing international team as we establish our new office in South Africa. This role presents a chance to play a pivotal part in shaping our regional presence and contributing to our continued global success.

Mission / Purpose of the Role

To lead the design, development, and execution of innovative learning strategies that strengthen organizational capability and performance both within j. awan & partners and across its client base. The role will build a culture of continuous learning through advanced, tech‑enabled programs and serve as a strategic advisor to business leaders, ensuring learning outcomes are directly aligned with business objectives.

12–18 Month Mission Outcomes (“What Success Looks Like”)

Mission / Outcome

Success Metrics / Measures

• Develop and implement a company‑wide L&D strategy.
• Group‑wide strategy launched and adopted and 90% satisfaction in post‑training surveys.
• Conduct learning needs assessments and create competency frameworks.
• Needs analysis completed across all business units and client’s competency frameworks approved and embedded.
• Launch an AI‑enabled learning ecosystem.
• LMS and adaptive learning tools integrated and operational along with full user engagement.
• Build and deliver signature learning programs (internal and client).
• Flagship programs designed and delivered successfully, measurable improvement in performance metrics and feedback.
• Facilitate workshops, bootcamps, and learning journeys.
• Interactive sessions facilitated; ≥90% participant satisfaction.
• Establish learning analytics and reporting dashboards.
• Real‑time dashboards developed, quarterly reporting of learning KPIs and ROI shared with leadership.

Key Accountabilities

Accountability Area

Key Responsibilities

Success Indicators

L&D Strategy & Design

• Conduct learning needs assessments.
• Develop competency frameworks and learning roadmaps.
• Execute a future‑ready L&D strategy aligned with business goals.
• Strategy finalized and adopted within first 6 months.
• Competency framework deployed across departments.

Program Development & Delivery

• Design, curate, and deliver technical and behavioral learning programs.
• Utilize blended and experiential learning methods.
• 90%+ satisfaction scores.
• Clear behavioral or performance improvement observed.

Technology & AI Enablement

• Integrate AI and digital learning solutions (LMS, adaptive learning, GPT‑based tools) to enhance learning scalability and personalization.
• AI‑powered platforms live and actively used across departments.

Facilitation & Engagement

• Lead workshops, bootcamps, and virtual learning sessions for internal teams and client organizations.
• Sessions conducted successfully.
• Consistently positive…