Laserfiche DMS Engineer

3 Dock Rd, Cape Town City Centre, Cape Town, 8002, South Africa

Stonehage Fleming is one of the world’s leading independently owned family offices and the largest in Europe, Middle East and Africa (EMEA), as measured by its breadth of services, geographic reach and by assets under management, advice and administration. Stonehage Fleming provides a range of services from long‑term strategic planning and investments to day‑to‑day advice and administration to over 250 families of wealth.

The Group employs over 1000 people in 18 offices in 14jurisdictions around the world.

The position sits within the Business Systems Team and reports directly to the Laserfiche DMS Team Leader in the Business Systems Team. Other working relationships include all members of the Infrastructure, Security & Networking, Service Delivery, Site Management, Unified Communication teams as well as all users worldwide and external suppliers. The workplace is in South Africa.

The overall purpose of this position is to build, implement and maintain new features with Laserfiche DMS as well as developing other Laserfiche components. The role might also include work with the rest of the Laserfiche suite such as Forms.

• Build, test and deploy features in Laserfiche DMS
• Optimise existing processes for efficiency
• Work with the Business Systems Team in testing the integrity of DMS features during system upgrades
• Work with the Data Team to define and build the required underlying data sets and SQL connections
• Assist and add additional User Experience elements on top of the Laserfiche DMS
• Support the Business in their daily use of Laserfiche DMS
• Manage documents migration projects with the support of the Business
• Support other IT Engineers in managing Laserfiche DMS requests and issues
• Create and update the technical documentation

• Experience with SQL based queries
• Experience in developing, deploying and rolling out Laserfiche DMS based workflows is a plus
• Experience maintaining Document Management Systems is a plus
• Experience in developing, deploying and maintaining other Laserfiche applications is a plus

• English at business level
• Ability to learn quickly and a willingness to share knowledge with colleagues
• Experience in planning, creating and implementing workflow processes and working procedures (Business procedures) would be an advantage
• Willingness to learn new technologies
• Flexibility, well developed sense of organization and personal responsibility
• Adaptability to a constantly evolving environment
• Team-oriented and skilled in working within a collaborative environment
• A knowledge of the financial environment and its terminology would be an advantage
• Function in a high-volume production service environment
• Ability to handle out-of-band requests
• Experience using Jira and Confluence is an advantage

• Follows up and ensures things get done in time
• Appropriate communication to people at all levels
• Ability to present ideas in business-friendly language
• Proven analytical and problem-solving abilities
• Ability to effectively prioritise and execute tasks in a high-pressure environment
• Understands & satisfies client needs at all time
• Takes prompt action & sees tasks through to completion

3 Dock Rd, Cape Town City Centre, Cape Town, 8002, South Africa