Executive Recruiter

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a results-oriented Executive Recruiter to join our Talent Acquisition team. In this position, you will be responsible for sourcing, evaluating, and securing top-tier executive and leadership talent.

You will work closely with senior stakeholders across the organization to understand strategic priorities and deliver an outstanding recruitment experience. The ideal candidate excels in a fast-paced environment and has a proven history of successfully filling executive-level roles across diverse markets.

This role requires flexibility to work hours aligned with the United States, Canada and the Philippines, to ensure seamless communication and collaboration with teams and stakeholders across these time zones.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities:

Manage the full recruitment lifecycle for executive and leadership positions, from sourcing through placement.

Develop strong partnerships with hiring managers and senior leaders to understand organizational needs and succession plans.

Implement creative sourcing strategies, leverage executive networks, and conduct talent mapping to attract exceptional candidates.

Perform comprehensive candidate evaluations and oversee the interview and selection process.

Collaborate with HR and other departments to ensure job postings reach the right audience effectively.

Maintain a proactive pipeline of executive talent for current and future opportunities.

Provide insights on market trends, compensation benchmarks, and talent availability.

Deliver a professional, seamless, and positive candidate experience throughout the recruitment process.

Monitor and report on recruitment metrics to enhance efficiency and outcomes.

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Proven experience in recruiting executive and senior-level talent across multiple regions.

Deep understanding of leadership competencies and executive search methodologies.

Exceptional stakeholder management, communication, and influencing abilities.

Familiarity with applicant tracking systems (ATS), recruitment platforms, and sourcing tools.

Strong organizational, analytical, and strategic thinking capabilities.

Nice to Have:

Experience working within a BPO environment
.

CONDITIONS OF EMPLOYMENT

All MCI Locations

Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.

Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is…