Executive Recruiter

Position Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

• Manage the full recruitment lifecycle for executive and leadership positions, from sourcing through placement.
• Develop strong partnerships with hiring managers and senior leaders to understand organizational needs and succession plans.
• Implement creative sourcing strategies, leverage executive networks, and conduct talent mapping to attract exceptional candidates.
• Perform comprehensive candidate evaluations and oversee the interview and selection process.
• Collaborate with HR and other departments to ensure job postings reach the right audience effectively.
• Maintain a proactive pipeline of executive talent for current and future opportunities.
• Provide insights on market trends, compensation benchmarks, and talent availability.
• Deliver a professional, seamless, and positive candidate experience throughout the recruitment process.
• Monitor and report on recruitment metrics to enhance efficiency and outcomes.

• Proven experience in recruiting executive and senior‑level talent across multiple regions.
• Deep understanding of leadership competencies and executive search methodologies.
• Exceptional stakeholder management, communication, and influencing abilities.
• Familiarity with applicant tracking systems (ATS), recruitment platforms, and sourcing tools.
• Strong organizational, analytical, and strategic thinking capabilities.

• Experience working within a BPO environment.

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

• Annual Leave:
  Earn paid time off to rest, recharge, or attend to personal matters.
• Health Benefits:
  
  After probation, employees qualify for Medical Insurance. This gives you access to general practitioners, chronic medication, basic dental and optical care, as well as emergency services, ensuring essential healthcare support and peace of mind.
• Career Growth:
  We prioritize internal promotions and offer clear pathways for advancement across departments.
• Paid Training:
  Gain valuable skills and knowledge while earning a salary.
• Positive Work Environment:
  Join a collaborative, team‑oriented culture that values engagement and support.
• Casual Dress Code:
  Enjoy a relaxed dress policy that lets you work comfortably.

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be…