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Bilingual Customer Service Rep

Senior Luxury Reservations & Concierge Specialist

Job in Cape Town, 7100, South Africa
Listing for: Hospitality Jobs Africa
Full Time position
Listed on 2026-01-23
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Job Description & How to Apply Below
An elite hospitality recruitment agency seeks an experienced individual to manage reservations and provide concierge services in a luxury environment. The ideal candidate will have 5-8 years of experience in a 4- or 5-star lodge or hotel, strong computer skills, and fluency in Mandarin, Arabic, or Russian is advantageous. Exceptional guest service and organizational skills are essential for ensuring a seamless guest experience.
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Position Requirements
10+ Years work experience
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