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Event Manager / Planner Customer Service Rep

Guest Experience Lead - Front Desk & Service Excellence

Job in Cape Town, 7100, South Africa
Listing for: Marriott Hotels Resorts
Full Time position
Listed on 2026-01-23
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Customer Service Rep
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep
Job Description & How to Apply Below
A leading hotel chain in Cape Town seeks a Front Desk Agent to enhance guest experiences. The ideal candidate will manage check-ins, assist guests with requests, and ensure payments are processed accurately. You should have excellent communication skills and a background in customer service. Experience in hospitality and supervisory roles are preferred. Join us to contribute to an inclusive, dynamic team culture that values every guest's needs.
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