Sr. Regulatory Compliance Administrator II

» Job Details# Sr. Regulatory Compliance Administrator II Location

Cape Town, South Africa Language English ## Summary To provide independent regulatory compliance oversight and assurance of the risk and regulatory control environment within the South Africa geo, through audits / assurance reviews and risk assessment for Concentrix and client regulatory and contractual requirements.## Description
** THE ROLE PURPOSE  To provide independent regulatory compliance oversight and assurance of the risk and regulatory control environment within the South Africa geo, through audits / assurance reviews and risk assessment for Concentrix and client regulatory and contractual requirements.
By providing controls and checks to:
Evidencing adherence to key regulatory Manuals and frameworks agreed across the account       Oversight to demonstrate compliance with Regulatory and Contractual requirements       Identify risks and issues impacting the customer, operation or regulatory environment
Provide recommendation to improve the risk and control environment
Evidence conformance with processes      Demonstrate compliance with Regulatory, Client and Concentrix requirements      Identify fraud/potential fraud to protect Concentrix and its clients      Champion the Concentrix Ethics and Compliance Culture      Building and maintaining a risk profile       Working closely with our clients and internal colleagues to address risk and compliance matters
**** Risk Assessment and Controls       Facilitate cross site/cross Line of Business consistency of regulatory processes, such as Consumer Duty and Treating Customers Fairly (TCF)      Own Risk Assessment and Risk Profile (where applicable) of multiple campaigns, reporting outputs to internal stakeholders and where appropriate client stakeholders      Actively support the change management process to ensure all relevant risks and compliance matters are highlighted through the impact assessment on all Change Requests      Carry out risk based process audits and prepare clear reports
**** Compliance, Governance & Reporting       Assist the operation in identifying actions to close out audit findings and track completion       Risk reporting to be consistent, clear, accurately represented and communicated in a timely manner to the appropriate audience       Be the interface for other Concentrix Business audits, client audits and third party audits      Ensure all client, regulatory and statutory trainings are taken on time, tracked and flag associated risks and issues
Champion the Culture of Ethical Business and Compliance
Work with broad range of internal teams to ensure internal processes meet client and regulatory requirements.
Collect and collate data on a regular basis to ensure reporting standards and requirements are met       Maintain control of Compliance logging/schedules for own remit       Ensure all new policies have internal and external Compliance sign-off      Highlight any concerns around Fraud and drive Fraud Prevention activities on the Delivery floor      Be the Regulatory Compliance Team representation in South Africa at Client facing site or virtual meetings (new and existing Clients) and chair Client partnership Compliance meetings when required.
**** PERSONAL ATTRIBUTES***
* • Approachable/strong interpersonal skills and the ability to communicate at all levels, face to face or using remote tools  
• Professional & Confident in Risk and Compliance matters – Must have an established knowledge and experience of the UK Financial Services Regulator (The Financial Conduct Authority)   
• Confident using Microsoft tools   
• Can work independently to solve a range of complex problems  
• Strong investigative, planning and organizational skills  
• Attention to detail  
• Can break down complex topics into understandable, easy to digest information   
• Track record of working to deadlines  
• Confident working remotely and as part of a team, taking on leadership attributes when required.

• Integrity – Does the right thing
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