Payment Operations Assistant

Dynamic financial services team, part of a global group of companies, seeks an Payments Operations Assistant for their banking business, who has international payments / Swift experience. Role available due to growth in the team. This proactive and forward-thinking team, offer a great working environment!

• Join a dynamic, fast‑growing financial services team within a global group
• Work in a proactive, forward‑thinking environment
• Contribute to a banking division specialising in international payments
• Become part of a team that values accuracy, service excellence, and continuous improvement

• Accurately and timeously process cross‑border payments.
• Verify payment details and ensure adherence to regulatory requirements
• Resolve payment‑related issues and respond to daily client queries
• Reconcile and maintain client records and transaction data
• Ensure all relevant documentation is complete and correctly stored
• Prepare payment reports and summaries
• Manage client inquiries and provide excellent customer service
• Support payment‑related concerns and collaborate with the Case Management team
• Stay updated on industry regulations and compliance requirements
• Maintain, implement, and enhance compliance and control processes
• Work with team members to streamline and improve operational workflows