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Customer Service Rep

Senior Customer Support Leader - iGaming & Compliance

Job in Cape Town, 7100, South Africa
Listing for: Initiate International
Full Time position
Listed on 2026-01-18
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A prominent iGaming operator in Cape Town seeks a Customer Support Manager to lead their support function. This pivotal role involves managing customer interactions across sports book and casino while ensuring regulatory compliance and high-quality service. Candidates should have over 5 years of experience in customer support within the iGaming space, alongside strong leadership and communication skills. The position focuses on player protection and operational excellence in a regulated environment.
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Position Requirements
10+ Years work experience
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