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Technical Support HelpDesk/Support

FinTech Customer Support Team Lead

Job in Cape Town, 7100, South Africa
Listing for: FASTA
Full Time position
Listed on 2026-01-26
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading online credit provider in Cape Town is seeking a Customer Support Team Leader to oversee operations and ensure exceptional service delivery. This full-time, on-site role involves managing team performance, resolving customer escalations, and driving operational efficiency. The ideal candidate will have 3-5 years of experience in managing customer support teams, proficiency in Freshdesk and SQL, along with strong leadership and communication skills.

This position offers growth opportunities in a supportive Fin Tech environment.
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