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Customer Success Lead — Omnichannel & Performance

Job in Cape Town, 7100, South Africa
Listing for: LulaBet
Full Time position
Listed on 2026-01-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
A customer support-focused company is looking for a Customer Success Manager to oversee the support function. This role entails managing daily operations, leading a team, and ensuring high levels of customer satisfaction. The ideal candidate will have 3-5 years of experience in customer support, strong leadership skills, and proficiency in support platforms like Zendesk. This position requires a commitment to continuous improvement and maintaining performance standards in a dynamic environment.
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